Sennelier l'Aquarelle Watercolor Tubes

Sakura Micron Pens

Derwent Coloursoft Colored Pencils

Prismacolor Col-Erase Pencils

Strathmore 500 Series 140lb Hot Press Watercolor Paper

Arches Aquarelle 140lb Hot Press Watercolor Paper

Paul Rubens 140lb Hot Press Watercolor Paper (Glitter)

Apple iPad Air 4th Generation

Apple Pencil 2nd Generation

Procreate

Daylight Wafer 2 Lightbox

I reserve the right to refuse any commission request based on subject matter and my own skills/limitations.

Payments via PayPal, in USD. You will be invoiced.

Payments are to be made in full within five (5) business days of receiving an invoice.

Payment must be paid in full before any work will commence on the painting.

Shipping costs may be combined in case of orders with more than one commissioned painting.

To receive the physical painting, you must pay for shipping & handling.

The PayPal account must be under your name. If you are unable to hold your own PayPal account, and are using your parent/guardian’s account, you must provide proof that you have been given permission to use that account. Any disputes from you using their account without permission will be directed back to this TOS and your form agreement.

All work created is for personal use only and is copyright to me, Kristy Weidenheimer, and shall not be used for profit. My signature is to remain on the artwork at all times.

By commissioning me you are paying for labor and the scanned painting only. I retain full copyright to the artwork, which include but is not limited to: the right to distribute, reproduce, copy, and/or use the image as a sample for sales and self-promotion.

You are not allowed under any circumstances to edit/modify, distribute, make merchandise of, claim credit from, crop, recolor, filter, trace, or otherwise change the artwork in any way unless you have asked for my explicit permission. Only resizing is permitted.

Both personal and commercial works made by Sproutbird are not authorized in any capacity for use in any blockchain related technology, which includes NFTs and any other form of cryptocurrency.

Your name, physical address, PayPal address, and therefore email, will not be further used once your commission has been confirmed completed and/or delivered. This information will only be accessed for the following situations:

The package is returned to me and I am required to send it to your location.

The package does not arrive and I am required to investigate the issue with the postal service.

Payment is not received and I am unable to contact you elsewhere, in which case I will use your e-mail for contacting.

A charge back or other dispute is filed after delivery/shipping of your commission. In this case I will use any and all information available to me in order to resolve it in my defense.

Clients may request changes during the sketch phase within reason.

I reserve the right to reject suggestions and critiques pertaining to style and compositional preferences if I feel it will degrade the overall piece.

I reserve the right to recycle sketches and prep work that were rejected by the commissioner for my own whims.

For completed works, I am willing to fix any small errors that are within reason of the media used to create the artwork.

Cancellation of the commission will occur if the invoice hasn't been paid in five (5) business days of the invoice being sent.

Kristy Weidenheimer/Sproutbird reserves the right to refund/cancel the commission at any time.

At any time a commission is cancelled, I retain ownership to the property regardless of its state or level of completion.

I reserve the right to cancel a commission based upon any rude and/or inappropriate behavior.

If a transaction is not completed, you will not receive any product, and any service being rendered is halted. I may edit, change, or otherwise use it to my own whims.

Cancellations will grant a certain amount of refund depending on the state of your commission.

Sketch has not been completed.

There is a credible reason for the cancellation.

The artwork was damaged while in my possession and I am unable to replace materials.

Artwork cancelled on my end due to uncontrollable circumstances, emergencies, injuries, etc, that would render me unable to complete your painting within a timely manner.

Sketch has been completed.

There is a valid reason for cancellation.

Artwork that has reached the final phase of development, such as the finishing touches, and/or is ready to be shipped.

Artwork has already shipped

Artwork is considered undelivered/lost in transit.

No valid reason for cancelling.

Commissions will be shipped to the address supplied by your PayPal account unless client states otherwise.

All artwork is sealed within a plastic sleeve and mailed securely in a padded mailer for Priority Mail. Snail mail (letter mail) is shipped in a plastic sleeve and glassine bag within a standard envelope.

All packages will include a tracking number that will be provided to you, with the exception of the Snail Mail (letter mail) option.

Once the artwork leaves my hands, I cannot be held responsible for the actions of the postal service. I will not refund a commission if it is undelivered or lost in transit.

If the package is marked as “Return to sender,” I will contact the commissioner to verify shipping information.

If said package was undelivered due to fault of my own, I will cover the shipping costs and re-ship the package.

If fault lies with the commissioner, they are held responsible for the shipping fee.